FAQs
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How do I care for my cutting board or cheese board?
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All of our boards are finished with a food-safe oil and wax blend, but regular care will keep them looking and performing their best. Hand wash with warm water and mild soap, dry thoroughly, and never soak or place in the dishwasher.
We recommend periodically conditioning your board with our Board Butter, which helps protect the wood from drying out and enhances its natural grain. For detailed instructions, our free Cutting Board Care Guide walks through proper cleaning, oiling, and long-term maintenance step-by-step.
Can I put your wood products in the dishwasher?
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No. Dishwashers use high heat, prolonged moisture, and detergents that can damage solid wood. This applies to cutting boards, cheese boards, coasters, and other hardwood items. Hand washing and proper drying are essential for longevity.
Our free Cutting Board Care Guide explains why dishwashers are harmful to wood and how to avoid common issues like warping or cracking.
Are your finishes food safe?
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Yes. Any product intended for food use is finished with food-safe oils and waxes. Our Board Butter is also food safe and designed specifically for cutting boards, butcher blocks, and other kitchen surfaces.
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How often should I oil or condition my board?
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This depends on how often the board is used and cleaned. As a general rule, when the wood starts to look dry or dull, it’s time to reapply Board Butter. Regular conditioning helps prevent moisture absorption and keeps the surface smooth.
Our free Cutting Board Care Guide includes visual cues and timing recommendations to help you know exactly when your board needs attention.
Will my item look exactly like the photos?
Each piece is made from real hardwood, so natural variations in grain, color, and figure are expected. While the overall design and craftsmanship will match what’s shown, no two pieces are ever identical. These variations are part of what make each item unique.
Do you offer personalization?
Yes. Many of our products offer personalization options such as names, dates, initials, or engravings. Available customization options are listed on each product page. Personalized items are made to order and cannot be changed once production begins.
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How long does it take to make and ship my order?
Most items are made to order in small batches. Typical turnaround times are around two weeks, but specifics may be mentioned on each product page, with additional time required for personalized pieces. Once complete, each item is carefully packaged before shipping.
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Can your products be used outdoors?
Our products are designed for indoor use unless otherwise noted. Wood exposed to prolonged outdoor conditions can crack, warp, or discolor. Family name signs, coasters, boards, and barware are best displayed and used indoors.
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Do you sell care products separately?
Yes. We offer Board Butter and a free downloadable Cutting Board Care Guide to help customers properly maintain their wood pieces over time. These care products work not only with our items but with most solid wood cutting boards and butcher blocks.
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Are your products good for gifts?
Absolutely. Our pieces are designed to be useful, durable, and meaningful. Personalized signs, cutting boards, cheese boards, and barware make thoughtful gifts for weddings, anniversaries, housewarmings, and holidays. Gift packaging is available on select items.
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What if I have a question that isn’t answered here?
We’re happy to help. If you have questions about a product, customization, or care, please reach out through our Contact Us page and we’ll get back to you as soon as possible.